About the role
What this role is about
Ensure the stability, security, and performance of LAN/WAN infrastructure powering the delivery center.
Every new team member completes structured training on the client's products, processes, and quality standards, followed by a supervised nesting period before working independently. You will have a team leader, coaching, and clear performance expectations from day one.
This is a full-time, on-site role based in Davao City, Philippines. Schedule: Day + on-call rotation. Pay: ₱42,000–₱60,000/month (~$710–$1,015) plus on-call premiums. Salaries are monthly gross in local currency; incentives are paid on top where stated.
What you'll do
- Maintain switches, routers, and firewalls
- Manage VPN and endpoint connectivity
- Respond to network incidents
- Plan redundancy and failover; coordinate with ISP vendors
- Document configurations, changes, and incidents in the agreed systems
- Follow change-management and security procedures for every production change
Minimum requirements
- CCNA or equivalent knowledge
- Hands-on enterprise networking experience
- Calm troubleshooting during outages
- Flexible for on-call rotations
- Willing to work the schedule described: day + on-call rotation
- Able to pass background, reference, and employment verification checks
- Able to start within an agreed notice period
Nice to have
- Relevant certifications (CCNA, CompTIA, Microsoft, security)
- Contact-center platform experience (dialers, ACD, CCaaS)
- Scripting or automation skills
Compensation & benefits
Benefits in Philippines
- HMO health coverage
- 13th-month pay
- Night differential for night-shift hours
- Government-mandated SSS, PhilHealth and Pag-IBIG contributions
Where this role can lead
- TodayNetwork Administrator
- Next 1Senior Engineer / Specialist
- Next 2Team Lead or Architect
- Next 3IT Manager
Progression depends on performance and open positions.
Hiring process
- 01
Application review
HR reviews your application and résumé against the role requirements.
- 02
Initial screen
A short phone or video conversation about your experience, schedule, and expectations.
- 03
Assessments
Role-relevant tests — for example language, typing, systems, or a practical exercise.
- 04
Interview
A conversation with the hiring manager about the role and how you work.
- 05
Offer & onboarding
Job offer, pre-employment requirements, then training and nesting.
Equal opportunity. Call Wizards is an equal-opportunity employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, age, disability, marital status, or any other characteristic protected by law.
Reference ID: network-admin-davao