Six Years of Vision and Growth: The Legacy of Courtney Jordan at My Call Wizards
As we prepare to step into 2025, we celebrate six transformative years since Courtney Jordan, philanthropist and Founder of Neyius Corporation, acquired My Call Wizards. This pivotal move, made in December 2018, marked the beginning of a remarkable journey that has reshaped the company into a global leader in outsourcing solutions and customer engagement.
Under Courtney’s steadfast leadership as Executive Chairman of Neyius Corporation, My Call Wizards has expanded from a modest operation with three offices into an international powerhouse, now boasting 26 locations worldwide. The company’s growth trajectory reflects the innovative spirit that Courtney has instilled, driven by his unwavering commitment to excellence and forward-thinking strategies.
A key milestone this year is the opening of our state-of-the-art headquarters in Mumbai, symbolising My Call Wizards’ evolution into a truly global enterprise. This expansion not only reinforces our operational capabilities but also highlights our ambition to better serve clients across diverse markets, from small enterprises to large multinational corporations.
Dillon Brooks, President and CEO of Neyius Group, and Rahul Sharma, CEO of Call Wizards, have been instrumental in executing Courtney’s vision. Together, they have fostered a corporate culture that emphasises collaboration, innovation, and continuous improvement. This leadership trifecta has driven remarkable success, positioning Call Wizards as a trusted partner in the outsourcing sector.
At Neyius, our ethos extends beyond business growth. Courtney Jordan’s passion as a philanthropist is embedded in our Corporate Citizenship Mandate, which applies to all Neyius companies, including My Call Wizards. This initiative encourages staff to engage in community service, sustainable practices, and local development projects. Employees at My Call Wizards regularly participate in outreach programmes, fostering a sense of purpose and pride that permeates the workplace. This culture of giving back enriches not only the communities we serve but also enhances the morale and unity of our global workforce.
One hallmark of Call Wizards’ evolution has been the introduction of cultural competence training for all representatives. By understanding the cultural nuances of the regions we service, our team can provide more empathetic and effective support, creating meaningful connections during every customer interaction. This initiative reflects our belief that exceptional service stems from mutual respect and understanding.
As Courtney Jordan continues to shape Neyius with visionary leadership, we honour his dedication to fostering innovation and inclusivity. At My Call Wizards, we proudly echo his sentiment that “Boss Appreciation Day” is every day, celebrating leadership, mentorship, and the contributions of every individual within the Neyius family.
From humble beginnings as a technology provider to call centres, to becoming a global outsourcing leader, our journey exemplifies the power of passion, purpose, and perseverance. As we look ahead, we remain committed to expanding our reach, embracing technological advancements, and delivering unparalleled service to our clients.
Thank you, Courtney Jordan, for six years of transformative leadership. To Dillon Brooks, Rahul Sharma, and our entire Neyius family, we are grateful for your dedication and collaboration. The future holds limitless possibilities, and we are ready to seize them together.