About (csw)

LEADERS IN MULTILINGUAL OUTSOURCING SERVICES

Calling Systems Worldwide (CSW) is one of the fastest growing global organisations. We deliver multicultural and multilingual business process outsourcing and call center services for challenger brands and established players that want to be challenged.

We service our customers from smart locations. Our locations and Work from Home capabilities, allow us to service your customers in 35+ languages, all culturally compatible and cost efficient.

Our range of services include:

All our service offerings are built on our 3 core strengths: our People, our Process and our Technology.

We offer all our services globally, in over 35 languages, 50 countries and with 24 x7 x 365 coverage.

Our multilingual outsourcing services cater to a wide range of industries, including the Banking and Financial Industry, High Tech and Communications, Health Care and Pharmaceutical, Entertainment and Gaming, Manufacturing, Retail and Consumer Products, Travel and Hospitality and Energy and Utilities.

CSW specialised outsourcing capabilities create significant competitive differentiation and brand value for organisations through enhanced efficiency. Not just because it combines talented multilingual teams, effective quality processes and proven technology, but because it’s culturally aware and can deliver new levels of personalisation and profitability.

CSW excellence in global, multilingual outsourcing services, has been recognized by leading industry associations such as the Stevie Awards for Sales & Customer Service in 2016 where we have won a Gold Stevie® Award, CEE for BPO Firm of the Year 2016, EOA for the European Outsourcing Service Provider of the Year 2015 and NOA for UK’s Outsourcing Contact Centre Provider of the Year 2015.